DELIVERY AND RETURN
Our delivery times
Your orders are processedthen shipped by our logistics partner in 1 to 2 working days.
IN FRANCE
Standard delivery : 10€
After the processing time, your order will arrive in 2-3 working days by Colissimo without signature.
Express delivery : 15€
After the processing time, your order will arrive within 1 working day by Chronopost.
Call & Collect
You can place your order by phone and pick it up in store at 6 rue Edmond About 75116 Paris -Free
From Monday to Friday from 10 a.m. to 6 p.m.
IN THE EUROPEAN UNION
International Standard Delivery : 15€
After the processing time, your order will arrive in 2-3 business days by DHL.
IN SWITZERLAND / UK (outside the EU)
International Standard Delivery : 20€
Please note that customs fees are your responsibility. After the processing time, your order will arrive within 2-3 business days by DHL.
Free return to France
The product received does not suit you You have 15 days from receipt to return any item to us free of charge in France that does not meet your expectations and obtain a credit or a refund..
Please note that shipping costs are non-refundable and personalized products cannot be exchanged or refunded.
The steps to return a product:
1) Contact customer service: contact@milajack.com who will provide you with a postal return slip
2) Post the wrong product
3) Upon receipt of your product you are refunded or you can request a credit to place a new order
You wish to come and exchange directly in store?
Our shop at 6 rue Edmond About welcomes you from Monday to Friday from 10 a.m. to 6 p.m.
